Highly accomplished leader with 20 years of healthcare policy experience primarily in the areas of Medicare and Medicaid. Dedicated professional known for pioneering effective communication and presentation strategies to expand knowledge sharing, enhance business relationships, fuel productivity, and increase profits. Applies the disciplines of technical writing, teaching and training, knowledge management, and organizational culture, which elevates team performance and transforms knowledge into actionable intelligence. Creative problem solver, big-picture thinker, instructor, team mentor and communicator with a proven ability to develop cutting-edge methods to generate revenue and penetrate new markets.
Society for Technical Communication (STC)
Certified Professional Technical Communicator (CPTC), Senior Member, and 2014-2016 STC Intercom Editorial Advisory Panel Chair.
Project Management Institute (PMI)
Universal Life Church
PhD Applied Management and Decision Sciences
Knowledge Management Specialization
Walden University, Minneapolis, MN
Rhetoric, Composition, and Professional Communication Specialization
Iowa State University, Ames, IA
BA Journalism and Communication with Honors
University of Iowa, Iowa City, IA
Project Management Professional (PMP)
Certified Professional Technical Communicator (CPTC)
Six Sigma Green Belt
Elder Services Inc.
Board Member 2009-2013
Meals on Wheels Volunteer 2009-2013
Volunteer Webmaster 2009-2013
Kirkwood Community College
Adjunct English Instructor 2004-2013
Adjunct English Instructor 2012-2013