Highly accomplished leader with 20+ years of communications experience. Dedicated professional known for pioneering effective communication and presentation strategies to expand knowledge sharing, enhance business relationships, fuel productivity, and increase profits. Applies the disciplines of technical writing, adult learning (teaching/training), and knowledge management and combines it with an understanding of organizational culture influences. Elevates team performance and transforms knowledge into actionable intelligence. Creative problem solver, big-picture thinker, instructor, team mentor and communicator with a proven ability to develop cutting-edge methods to develop staff.
Society for Technical Communication (STC)
Certified Professional Technical Communicator (CPTC), Senior Member, 2014-2016 STC Intercom Editorial Advisory Panel Chair, 2016-2018 STC Board Member, 2018-2019 STC Education Advisory Panel Member.
Project Management Institute (PMI)
Universal Life Church
PhD Applied Management and Decision Sciences
Knowledge Management Specialization
Walden University, Minneapolis, MN
Rhetoric, Composition, and Professional Communication Specialization
Iowa State University, Ames, IA
BA Journalism and Communication with Honors
University of Iowa, Iowa City, IA
Project Management Professional (PMP)
Certified Professional Technical Communicator (CPTC)
Six Sigma Green Belt
Elder Services Inc.
Board Member 2009-2013
Meals on Wheels Volunteer 2009-2013
Volunteer Webmaster 2009-2013
Kirkwood Community College
Adjunct English Instructor 2004-2013
Adjunct English Instructor 2012-2013